Industries
Retail & consumer goods
![Image of Asset web 2024 industries retail hero 02](https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-hero-02.jpg?w=1536&h=672&q=75&auto=format&fit=crop&dm=1718685156&s=8d46a92067c4b667bcb0a545578edda6 1536w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-hero-02.jpg?w=1200&h=525&q=100&auto=format&fit=crop&dm=1718685156&s=602cc69b47ed8db27b1d23e193528104 1200w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-hero-02.jpg?w=992&h=434&q=100&auto=format&fit=crop&dm=1718685156&s=20c0177ce863bf019382674f72636c8e 992w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-hero-02.jpg?w=768&h=336&q=100&auto=format&fit=crop&dm=1718685156&s=aea9694c1a373f9c937b466063634eeb 768w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-hero-02.jpg?w=576&h=252&q=100&auto=format&fit=crop&dm=1718685156&s=1ad70c64dbcadbf6e849124c86cfc25c 576w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-hero-02.jpg?w=1152&h=504&q=75&auto=format&fit=crop&dm=1718685156&s=8dbb3d43a918012cf4530cae520ac730 1152w)
Customer needs and expectations are constantly reshaping how brands show up in our current hyper-connected, competitive landscape. We see these key trends affecting consumer goods & services; food & beverage; restaurants & recreation; and retail.
![Image of Asset web 2024 industries retail 365 01](https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-365-01.jpg?w=992&h=1181&q=100&auto=format&fit=crop&dm=1717519954&s=b812287723197e469ccc0fc9c2eb8a97 992w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-365-01.jpg?w=768&h=915&q=100&auto=format&fit=crop&dm=1717519954&s=ed5204972a6292afe73e9d53ae10e26d 768w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-365-01.jpg?w=576&h=686&q=100&auto=format&fit=crop&dm=1717519954&s=3390e80fccd1f65a4086518301b272ac 576w)
Operate 24/7/365 retail
Consumers value omnichannel experiences, and the customer journey to purchase is not binary. While each channel serves a different purpose, customers expect brands to be where they are when they need them.
![Image of Asset web 2024 industries retail next lvl 01](https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-next-lvl-01.jpg?w=992&h=1181&q=100&auto=format&fit=crop&dm=1717519969&s=0baf3d97e06483f3821668eab40fed62 992w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-next-lvl-01.jpg?w=768&h=915&q=100&auto=format&fit=crop&dm=1717519969&s=0f9521c5db0ec5ed10d7a0c4e1e44ef9 768w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-next-lvl-01.jpg?w=576&h=686&q=100&auto=format&fit=crop&dm=1717519969&s=a708a90b30cef400310cb9ce39e9e434 576w)
Harness the power of data
In a hyper-competitive retail environment, companies that eliminate silos and modernize their data platforms are able to create next-level customer experiences across brands and journeys.
![Image of Asset web 2024 industries retail bespoke 01](https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-bespoke-01.jpg?w=992&h=1181&q=100&auto=format&fit=crop&dm=1717519981&s=1d97dba3fed80ef1ec7ff730a80df48f 992w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-bespoke-01.jpg?w=768&h=915&q=100&auto=format&fit=crop&dm=1717519981&s=3465a5796374cb74a4253a51122d18bc 768w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-bespoke-01.jpg?w=576&h=686&q=100&auto=format&fit=crop&dm=1717519981&s=bd48cbf0caff020684ad2a0b492b12d3 576w)
Create hyper-personalization with AI & ML
To provide the next generation of personalized retail experience, companies are leveraging the power of AI to create bespoke, highly targeted, predictive experiences unique to each and every customer.
![Image of Asset web 2024 industries retail convenience 01](https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-convenience-01.jpg?w=992&h=1181&q=100&auto=format&fit=crop&dm=1717519983&s=7d63df768b8c45e107c5f23a1470a45a 992w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-convenience-01.jpg?w=768&h=915&q=100&auto=format&fit=crop&dm=1717519983&s=d0bbceeed3f35384613ec594b68709fa 768w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-convenience-01.jpg?w=576&h=686&q=100&auto=format&fit=crop&dm=1717519983&s=532ce8dee49525dd2aba3ee0013f3927 576w)
Check out of bad experiences
Brands hoping to leverage digital technology to reduce operational costs must consider the customer experience to be successful. Customers expect convenience but not at the expense of user experience.
![Image of Asset web 2024 industries retail frictionless 01](https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-frictionless-01.jpg?w=992&h=1181&q=100&auto=format&fit=crop&dm=1717519996&s=b814d40da5b095b6a70c3716cf5ccfab 992w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-frictionless-01.jpg?w=768&h=915&q=100&auto=format&fit=crop&dm=1717519996&s=1d79a9dc36616462d2e487c9bb1d76fc 768w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-frictionless-01.jpg?w=576&h=686&q=100&auto=format&fit=crop&dm=1717519996&s=84c61b8d3c742cb6c33086bacd9cd6f2 576w)
Develop mobile apps for more engagement
Retail mobile apps lead to more shopping with their brand and add to the omnichannel experience that customers want and expect. Integrating mobile as part of a frictionless omnichannel experience drives more shopping frequency.
![Image of Asset web 2024 industries retail supply chain 01](https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-supply-chain-01.jpg?w=992&h=1181&q=100&auto=format&fit=crop&dm=1717519998&s=eeb0dcc641c0ad76c6d01b114cd552b9 992w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-supply-chain-01.jpg?w=768&h=915&q=100&auto=format&fit=crop&dm=1717519998&s=aff3c4c7f08d808adc3caa21ae1e0aac 768w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-industries-retail-supply-chain-01.jpg?w=576&h=686&q=100&auto=format&fit=crop&dm=1717519998&s=9f493c682e505754baffba9ec771c430 576w)
Reduce supply chain disruption
Optimize planning, develop more reliable forecasting, and detect patterns in data to anticipate bottlenecks. Analyzing data from transportation, distribution, materials, and more, in real time, improves resiliency.
Our expertise in retail & consumer goods
Accelerate product innovation and time to market, solve supply chain challenges, and master pricing, operations, and customer engagement.
Design and deliver exceptional consumer experiences, improve hiring and retention, and optimize the supply chain to build loyalty.
Compete and succeed by making data-driven decisions to ensure customer satisfaction, increased sales, and cost savings.
Tomorrow’s retail & consumer goods landscape
OUR THINKING IN RETAIL & CONSUMER GOODS
![Image of Asset web 2024 thinking enhance retail 01](https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-thinking-enhance-retail-01.jpg?w=1536&h=1004&q=75&auto=format&fit=crop&dm=1717520017&s=ca9f2c561f2235f651c06338540241eb 1536w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-thinking-enhance-retail-01.jpg?w=1200&h=784&q=100&auto=format&fit=crop&dm=1717520017&s=9fce5ab7321e931ba9a6fcb0bfce4a14 1200w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-thinking-enhance-retail-01.jpg?w=992&h=648&q=100&auto=format&fit=crop&dm=1717520017&s=f4b3d94ac99353826c4f17751f8bc7e2 992w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-thinking-enhance-retail-01.jpg?w=768&h=502&q=100&auto=format&fit=crop&dm=1717520017&s=58a74b52b1971fef877b55334ef4fc34 768w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-thinking-enhance-retail-01.jpg?w=576&h=376&q=100&auto=format&fit=crop&dm=1717520017&s=83d2f705facb9992f9c7e0fa4121ec8f 576w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-thinking-enhance-retail-01.jpg?w=1152&h=753&q=75&auto=format&fit=crop&dm=1717520017&s=901afb2da11c496db60c800239f69fdf 1152w)
Enhance retail experiences with Intelligent Products
Increase customer satisfaction within the retail industry and elevate what shoppers have come to expect from traditional experiences.
![Image of Asset web 2024 thinking future travel 01](https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-thinking-future-travel-01_2024-06-04-165556_utjj.jpg?w=1536&h=1004&q=75&auto=format&fit=crop&dm=1717520156&s=33e94810fb77bbad01c3ae74b6493987 1536w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-thinking-future-travel-01_2024-06-04-165556_utjj.jpg?w=1200&h=784&q=100&auto=format&fit=crop&dm=1717520156&s=c4133b612bd53119201bbc93b23c47ca 1200w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-thinking-future-travel-01_2024-06-04-165556_utjj.jpg?w=992&h=648&q=100&auto=format&fit=crop&dm=1717520156&s=5bf20fda7807aea8cab8360da3adbe31 992w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-thinking-future-travel-01_2024-06-04-165556_utjj.jpg?w=768&h=502&q=100&auto=format&fit=crop&dm=1717520156&s=5c2cd9388a0d3d5f1ac74a2ad3be1cac 768w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-thinking-future-travel-01_2024-06-04-165556_utjj.jpg?w=576&h=376&q=100&auto=format&fit=crop&dm=1717520156&s=a14002c536be8ce18257d9d4ee3aed7c 576w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-thinking-future-travel-01_2024-06-04-165556_utjj.jpg?w=1152&h=753&q=75&auto=format&fit=crop&dm=1717520156&s=36d8b99e90b2e7c93e883807dbb5afe6 1152w)
Integrated ecosystems are shaping the future of travel
The travel industry is making a compelling shift toward integration, driven by the modern traveler’s craving for convenience and personalization.
Our Technology Partners
![Image of Asset web 2024 partners full 01](https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-partners-full-01_2024-05-29-195232_xhvx.jpg?w=1536&h=311&q=75&auto=format&fit=crop&dm=1717012352&s=aa7532301195d3cc42a5c1cc142eee87 1536w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-partners-full-01_2024-05-29-195232_xhvx.jpg?w=3072&h=622&q=75&auto=format&fit=crop&dm=1717012352&s=1ad03853ae5148bbcf99432297bffb64 3072w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-partners-full-01_2024-05-29-195232_xhvx.jpg?w=1200&h=243&q=100&auto=format&fit=crop&dm=1717012352&s=8306793739892ff9b46d92849541930c 1200w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-partners-full-01_2024-05-29-195232_xhvx.jpg?w=2400&h=486&q=75&auto=format&fit=crop&dm=1717012352&s=9d20cc1e0617e310707abf6f87933f4d 2400w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-partners-full-01_2024-05-29-195232_xhvx.jpg?w=992&h=200&q=100&auto=format&fit=crop&dm=1717012352&s=ca819428d1fda6be0158161754fc0091 992w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-partners-full-01_2024-05-29-195232_xhvx.jpg?w=1984&h=401&q=75&auto=format&fit=crop&dm=1717012352&s=4f8c120bf4be41ea1bc27d561143dbb5 1984w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-partners-full-01_2024-05-29-195232_xhvx.jpg?w=768&h=155&q=100&auto=format&fit=crop&dm=1717012352&s=4d9c48a19036836f9bcd207864e8e174 768w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-partners-full-01_2024-05-29-195232_xhvx.jpg?w=576&h=116&q=100&auto=format&fit=crop&dm=1717012352&s=93538eb64f75d051d74091304d2af5d1 576w, https://slalom-site.transforms.svdcdn.com/production/default/asset-web-2024-partners-full-01_2024-05-29-195232_xhvx.jpg?w=1152&h=233&q=75&auto=format&fit=crop&dm=1717012352&s=d516ea36dfbed345f08e6b4e0ecb2085 1152w)
The industry’s best technology partnerships
Our partnerships with over 700 of the world’s leading technology providers help us fuel innovation and sustainable growth for our customers.